At Flatirons Cleaning, we value your privacy and are committed to protecting your Personally Identifiable Information (PII). PII refers to any information that can be used to identify, contact, or locate an individual, or to identify an individual in context. To better protect your privacy, we’ve developed this privacy policy to explain how we collect, use, safeguard, and handle your PII in compliance with applicable privacy laws. Please read this policy carefully.

 

What personal information do we collect?

When you visit our website, use our app, or interact with our services, we may ask for personal details such as your name, email address, phone number, credit card information, or other relevant details, especially when making a purchase or registering on our site.

 

When do we collect information?

We collect your personal information when you register on our site, make a purchase, or enter information on our website.

 

How do we use your information?

We may use the information we gather from you to:

• Process transactions quickly and efficiently

• Improve our services, website functionality, and customer support

• Send updates or respond to your queries

 

How do we protect visitor information?

We take your security seriously. Our website is regularly scanned for security vulnerabilities and malware. Personal information is stored behind secure networks and is accessible only to a limited group of employees with special access privileges who are required to maintain confidentiality. We use Secure Socket Layer (SSL) technology to encrypt sensitive data like credit card information. Additionally, we take several precautions to ensure the safety of your personal information when processing transactions.

 

Do we use ‘cookies’?

Flatirons Cleaning does not use cookies for tracking purposes. You have the option to receive notifications each time a cookie is sent or disable cookies altogether in your browser settings. Please note that disabling cookies may affect some site features, though you will still be able to place orders and schedule cleaning services.

 

Disclosure to Third Parties

We do not sell, trade, or share your personal information with any third parties.

 

Third-party Links

We do not include or offer third-party products or services on our website.

 

Google

We have not enabled Google AdSense on our site, but may do so in the future. For more information, please refer to Google’s Advertising Principles.

 

Florida Information Protection Act 2014

In compliance with the Florida Information Protection Act (FIPA), we provide the following:

• Users can visit our site anonymously.

• We will provide a link to this privacy policy on our homepage or another prominent page.

• Any changes to our privacy policy will be communicated to users.

• Users can modify their personal information by contacting us via email.

For more details, you can read Florida Senate Bill 1864 here.

 

How does our site handle Do Not Track signals?

We honor Do Not Track (DNT) requests. If your browser has DNT enabled, we will not track your activities, use cookies, or display targeted advertisements.

 

Does our site allow third-party behavioral tracking?

We do not permit third-party behavioral tracking on our site.

 

COPPA (Children’s Online Privacy Protection Act)

We do not collect personal information from children under 13 years old. Our services are not intended for children, and we do not market to them.

 

Fair Information Practices

We are committed to complying with the Fair Information Practices principles. In the event of a data breach, we will notify users via email within one (1) business day. We also ensure that individuals have legal recourse against data collectors who fail to comply with privacy regulations.

 

CAN-SPAM Act

To comply with the CAN-SPAM Act, we collect your email address to:

• Process orders and provide updates about your purchases

• Send additional information about our services

We will not use misleading subject lines or email addresses, and we will clearly identify any marketing messages. We will include our physical business address in all emails and monitor third-party email services for compliance.

If you no longer wish to receive emails from us, you can unsubscribe by following the instructions at the bottom of any email.

 

By using our website or services, you consent to our privacy policy. For any questions or further information, please contact us at:

Flatirons Cleaning
Phone: (970) 236-4960
Email: support@flatironscleaning.com